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0800-222-1416
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1-800-443-881
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55-2139560516
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+56-225708607
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1800-710-2071
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+45 72 27 42 22
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1-800-010-581
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0-800-903-778
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0-800-182-8613
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852-2833 2013
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000-800-100-7058
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62-21-391-8614
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1-800-948-361
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+39-0294752555
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1-800-681-9573
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0-800-023-2188
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0-800-451-974
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0-800-863-334
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65-6922-5199
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Mon - Fri 10:00 - 19:00
0-800-980-825
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0-900-868-529
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247-2489
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+46 (0) 850 16 32 57
Switzerland
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0-800-835-164
0-800-838-654
0-800-835-164
Taiwan
Mon - Fri 10:00 - 19:00
0801-85-6745
Thailand
Mon - Fri 09:00 - 18:00
+66-21055716
Ukraine
Mon - Fri 10:00 - 19:00
+38057 728 01 55
United Kingdom
Mon - Fri 08:00 - 18:00
0-808-234-8679
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0-401-903-60
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58-2123357899
Vietnam
Mon - Fri 08:00 - 17:30
84-8-6297-11-64
How do I identify my device?
In order to identify your device, go to:

a) General Settings → About (if you have an iOS device)
b) Settings → About Phone (if you have an Android device)
c) If you have a Windows 8 device, there is no official way to identify the model. You will need to search for it.
Welcome to the Gameloft Customer Care Portal!
We're happy to help you enjoy your games to the fullest. Here you'll find tons of articles about the latest Gameloft news, as well as answers to the most common questions about our products. Don't forget to read the FAQ section so you can play your games more efficiently and get acquainted with all of their features. If you're having problems with any specific game, you can also visit the Known Issues section to find a solution or to get all available information regarding any bugs that we're trying to fix.
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How do I identify my device?


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